I had a similar problem where the eyecup screws fell out and they came undone. I called them and they set up a service and I shipped it to them. From the day I sent it out, it was ~2 weeks until I got them back. You can also ask the rep. on the phone how long they expect to get them back and they're pretty accurate. Finally, if you bought them at a physical store, you can sometimes go back to the store you bought them at, have them do the return to Nikon. They often give you a loaner pair you can use in the interim. Hope that helps!
-- Seth
On Sunday, May 21, 2017 at 6:07:27 AM UTC-4, Julia Hanauer wrote:
On Sunday, May 21, 2017 at 6:07:27 AM UTC-4, Julia Hanauer wrote:
I need to send my binoculars back to Nikon for repairs (I've lost both eye pieces) and am wondering how long it typically takes for them to be returned.Thanks for any info.Juliap.s. I have a pair of gr. crested flycatchers checking out our kestrel box. I hope they stay--the kestrels decided to continue at their spot down the road.
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